I just downloaded your program, running El Capitan on a MacBook Pro with retina display. After uploading my Bento database, the program continues to crash, even after I go into Preferences. Just paid total amount for program based on reviews. If I cannot get program to run, then I would like my money back.
Admintapforms (Admin, Tap Forms) commented
I've submitted an update to the Mac App Store for this problem. The workaround for now is to either use the direct website download version as you've done, or to grant Tap Forms access to your contacts in the Security & Privacy settings in the System Preferences app.
Note: The above program was downloaded from the App store. When I download the trial version from the website, it appears to be working.